Refund Policy

Last updated: May 26, 2021

Thank you for working with ViralChilly, we appreciate your business.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds

The following terms are applicable for any products/services that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Digiastic LLP, 16b, nand vihaar, Amrapali marg, vaishali nagar.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to ViralChilly, accessible from https://www.viralchilly.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

You acknowledge that the nature of the services which included but not limited to search engine optimization, Guest post outreach, research, web design or any digital marketing services provided and the applicable rates and charges have been communicated to you. Due to its nature mentioned above, ViralChilly does not guarantee/promised refunds upon cancellation of services. Company will not provide you refund for any service for the time already passed.

Refund will not be processed for following conditions:

  1. The Organic traffic of your website declines
  2. Ranks of your website is not improved.
  3. You do not get sales after hiring us for our services.
  4. You fail to communicate with us for 30 days
  5. The link building services you ordered is completed.

We may offer the refund only on following cases and that too upon our discretion:

  1. If we are not able to met criteria of your guest post links we committed.
  2. If the SEO service you order is not started/initiated by us yet.

You know that ViralChilly reserves the right to change the above policy, specified rates and charges from time to time. In the event of any pricing changes, ViralChilly will notify you of same at least 7 days prior to the end of the then-current month.

Payment Mode:

You can make the payments via PayPal, Stripe or Via your Preferred Credit card using our payment gateway(2CheckOut). Any outstanding amounts owing to ViralChilly from a previous month are required to be paid till the 7th day of the next month, failing which ViralChilly reserves the right to withhold or cancel its services to you.